Eugenia first began to volunteer with Legal Hand when she retired in September 2015. After seeing the call for volunteers, she realized that her administrative background and interpersonal skills matched well with the neighbors helping neighbors model of Legal Hand. Eugenia described her work as, “Contributing a very small part of this large puzzle, and whatever I can do, I hope it’s of some difference. My work here just continues to sharpen my interpersonal skills, because if you don’t use it, you lose it. That’s how I feel. I’m an administrator, when I used to work 9 to 5, and I just want to be able to keep those skills up, because one day I may want to go back into the job market. Working here, you’re always speaking to the people, being an advocate, and helping them with whatever issues that affect their lives, so it just keeps my skills current. I just love their [Legal Hand’s] mission and I love what they’re doing in the community so that’s why I want to be a part of that mission.”

Eugenia believes Legal Hand and the Crown Heights Community Mediation Center are providing important services to the community. She appreciates that at the Mediation Center events that she’s attended, “Some of the district attorneys and some of the politicians came by to see what we were doing, I thought that was awesome. And it just puts Crown Heights in a good light, to show the community what we’re doing, and I just love what we’re doing here with Crown Heights.”

Over the course of November, we’ll be using this space to highlight the stories of the Crown Heights Mediation Center staff, interns, volunteers, participants, and community members. If you’d like to share your story, please email or reach out to us on any of our social media platforms. If these stories inspire you to support our work, please visit our website,, to join us.