On February 23rd, two CHCMC staff members led a conflict resolution and mediation training for a group of advocates and counselors from Good Shepherd Services, one of the city’s leading social services agencies for youth and families.

Sharon Ife Charles, Deputy Director of the Mediation Center and a state-certified mediator, and Lizzie DeWan, Americorps Volunteer, used activities, discussion, and role plays to train the counselors in mediation skills such as setting up a mediation, active listening, maintaining order, identifying relevant issues, and brainstorming and implementing solutions. The day was a success, with one participant reporting that it was the best training she had attended as a Good Shepherd Services’ employee.

If you are interested in bringing CHCMC to your school, church, or organization to teach mediation and conflict resolution skills, please call the Mediation Center at 718-773-6886.